iPhones storage is encrypted by Apple for your security. This is an amazing feature that can turn into a real nuisance very quickly if your phone has stopped working. It’s not possible to pull data from the flash memory on your phone, as doing so would only give you a bunch of gibberish.
So what do you do if you need to get the data out from your phone if it’s not working? The only real way to get the data off your device is by getting it working to a point where the data can be extracted. Our data recovery service is similar to our water damage repair service with one very big difference.
With our data recovery service, we get your phone working up to the point of being able to turn the phone on and get the data out of it. With this process, we bypass trying to fix all other issues that may be wrong with your phone and simply focus on data recovery.
Once we are able to get your phone to boot up, we pull the data out and provide it to you in in a USB stick which you can then plug into your computer and download the data from. Alternatively, if you’ve bought another phone we can create an iTunes backup for you which you can then use to restore on to your phone.